:root{--bg-primary: #0f172a;--bg-secondary: #1e293b;--text-primary: #f8fafc;--text-secondary: #94a3b8;--accent-gold: #fbbf24;--accent-gold-glow: rgba(251, 191, 36, .2);--card-hover: rgba(30, 41, 59, .8);--glass-border: rgba(255, 255, 255, .1);--safe-area-top: env(safe-area-inset-top, 0px);--safe-area-bottom: env(safe-area-inset-bottom, 0px);--safe-area-left: env(safe-area-inset-left, 0px);--safe-area-right: env(safe-area-inset-right, 0px)}body{margin:0;background-color:var(--bg-primary);font-family:Inter,-apple-system,BlinkMacSystemFont,sans-serif}.landing-container{position:relative;width:100%;min-height:100vh;min-height:100dvh;overflow-x:hidden;overflow-y:auto;background-color:var(--bg-primary);display:flex;flex-direction:column;align-items:center;justify-content:center;padding:20px;padding-top:calc(20px + var(--safe-area-top));padding-bottom:calc(80px + var(--safe-area-bottom));box-sizing:border-box}.bg-image{position:fixed;top:0;right:0;bottom:0;left:0;background-image:url(/hero.png);background-size:cover;background-position:center 95%;z-index:0;filter:contrast(1.05) brightness(.95);opacity:.6;transform:scale(1.05)}.bg-overlay{position:fixed;top:0;right:0;bottom:0;left:0;background:linear-gradient(to bottom,#0f172a66,#0f172acc 75%,#0f172a);z-index:1}.bg-element{position:fixed;border-radius:50%;filter:blur(80px);opacity:.3;z-index:2;pointer-events:none}.bg-element-1{top:-10%;right:-5%;width:min(600px,80vw);height:min(600px,80vw);background:#3b82f6;animation:float 20s infinite ease-in-out}.bg-element-2{bottom:-10%;left:-5%;width:min(500px,70vw);height:min(500px,70vw);background:#8b5cf6;animation:float 25s infinite ease-in-out reverse}.bg-grid{position:fixed;width:100%;height:100%;background-image:linear-gradient(rgba(255,255,255,.05) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.05) 1px,transparent 1px);background-size:50px 50px;opacity:.6;z-index:2;pointer-events:none}.content-wrapper{position:relative;z-index:10;display:flex;flex-direction:column;align-items:center;width:100%;max-width:1200px;padding:0 16px;box-sizing:border-box}.brand-logo{display:block;width:clamp(140px,35vw,280px);height:auto;max-width:100%;margin:0 auto;opacity:.65;filter:drop-shadow(0 10px 30px rgba(0,0,0,.3));transition:all .4s cubic-bezier(.4,0,.2,1)}@media(hover:hover)and (pointer:fine){.brand-logo:hover{transform:scale(1.02);opacity:1;filter:drop-shadow(0 15px 40px rgba(0,0,0,.4))}}.brand-subtitle{font-size:clamp(.8rem,2.5vw,1.25rem);color:var(--text-secondary);margin-top:12px;margin-bottom:32px;font-weight:400;letter-spacing:.02em;text-transform:uppercase;text-align:center}.portal-cards{display:flex;flex-direction:column;gap:16px;width:100%;max-width:400px;justify-content:center;align-items:stretch}.portal-card{position:relative;background:#1e293b66;backdrop-filter:blur(12px);-webkit-backdrop-filter:blur(12px);border:1px solid var(--glass-border);border-radius:20px;padding:24px;width:100%;cursor:pointer;transition:all .4s cubic-bezier(.4,0,.2,1);display:flex;flex-direction:column;align-items:center;text-align:center;overflow:hidden;box-sizing:border-box}.portal-card:before{content:"";position:absolute;top:0;left:0;width:100%;height:100%;background:linear-gradient(180deg,rgba(255,255,255,.05) 0%,transparent 100%);opacity:0;transition:opacity .4s ease;pointer-events:none}@media(hover:hover)and (pointer:fine){.portal-card:hover{transform:translateY(-8px);background:#1e293b99;border-color:#fff3;box-shadow:0 20px 40px -5px #0000004d,0 0 0 1px #ffffff1a}.portal-card:hover:before{opacity:1}.portal-card:hover .card-icon-wrapper{background:var(--text-primary);transform:scale(1.1)}.portal-card:hover .card-icon-wrapper svg{stroke:var(--bg-primary)}}@media(hover:none)and (pointer:coarse){.portal-card:active{transform:scale(.98);background:#1e293b99}}.card-icon-wrapper{width:64px;height:64px;border-radius:16px;background:#ffffff0d;display:flex;align-items:center;justify-content:center;margin-bottom:16px;transition:all .4s ease;border:1px solid rgba(255,255,255,.05)}.card-title{font-size:1.25rem;font-weight:700;color:var(--text-primary);margin:0 0 6px}.card-description{font-size:.85rem;color:var(--text-secondary);line-height:1.5;margin:0}.portal-card.disabled{opacity:.5;cursor:not-allowed;filter:grayscale(1)}.portal-card.disabled:hover{transform:none;background:#1e293b66;box-shadow:none}.footer-info{position:fixed;bottom:0;left:0;right:0;display:flex;flex-direction:row;gap:12px;color:var(--text-secondary);font-size:.75rem;font-weight:500;letter-spacing:.05em;z-index:10;justify-content:center;align-items:center;padding:16px;padding-bottom:calc(16px + var(--safe-area-bottom));background:linear-gradient(to top,rgba(15,23,42,.95) 0%,transparent 100%)}.footer-item{display:flex;align-items:center;gap:6px;white-space:nowrap}.footer-main{font-size:.95rem;font-weight:600}.separator{width:4px;height:4px;background:var(--accent-gold);border-radius:50%;opacity:.5;flex-shrink:0}@keyframes float{0%,to{transform:translate(0)}50%{transform:translate(-20px,20px)}}@keyframes spin{0%{transform:rotate(0)}to{transform:rotate(360deg)}}@media(min-width:768px){.landing-container{padding:40px 40px 100px}.brand-logo{width:clamp(175px,28vw,315px)}.brand-subtitle{margin-bottom:48px}.portal-cards{flex-direction:row;gap:24px;max-width:700px}.portal-card{padding:32px;border-radius:24px;max-width:320px}.card-icon-wrapper{width:72px;height:72px;margin-bottom:20px}.card-title{font-size:1.35rem}.card-description{font-size:.9rem}.footer-info{position:fixed;flex-direction:row;gap:24px;font-size:.85rem;padding:24px;padding-bottom:calc(24px + var(--safe-area-bottom))}.footer-main{font-size:1.05rem}}@media(min-width:1024px){.landing-container{padding:60px 60px 120px}.brand-logo{width:clamp(210px,24.5vw,350px)}.brand-subtitle{margin-bottom:64px}.portal-cards{gap:32px;max-width:800px}.portal-card{padding:40px;max-width:360px}.card-icon-wrapper{width:80px;height:80px;border-radius:20px;margin-bottom:24px}.card-title{font-size:1.5rem;margin-bottom:8px}.card-description{font-size:.95rem}.footer-info{padding:32px;padding-bottom:calc(32px + var(--safe-area-bottom))}.footer-main{font-size:1.15rem}.bg-element{opacity:.3}}@media(prefers-reduced-motion:reduce){.bg-element-1,.bg-element-2{animation:none}.portal-card,.card-icon-wrapper,.brand-logo{transition:none}}@media(max-width:767px){.mobile-fab{display:flex!important}.desktop-header{display:none!important}.tickets-content{padding:16px 20px 100px!important}.ticket-card{margin:0!important}}@media(min-width:768px){.mobile-fab{display:none!important}.desktop-header{display:block!important}.tickets-header{padding:48px 32px 24px!important}.tickets-title{font-size:2.25rem!important}.tickets-subtitle{font-size:1.1rem!important}.tickets-content{padding:24px 32px 40px!important}.ticket-number{font-size:1.25rem!important}.primary-button-modern{padding:14px 24px!important;font-size:1rem!important;gap:8px!important}.empty-state-container{padding:60px 40px!important;border-radius:20px!important}.empty-state-title{font-size:1.75rem!important}.empty-state-description{font-size:1.1rem!important;max-width:420px!important;margin-bottom:32px!important}.header-layout{flex-direction:row!important;justify-content:space-between!important;align-items:center!important}}@media(min-width:1024px){.tickets-header{padding:48px 48px 32px!important}.tickets-title{font-size:2.5rem!important}.tickets-content{padding:32px 48px 48px!important}.empty-state-container{padding:80px 48px!important;border-radius:24px!important}.empty-state-title{font-size:1.875rem!important;margin:32px 0 16px!important}}@media(hover:none)and (pointer:coarse){.ticket-card{transition:all .15s ease!important}.ticket-card:active{transform:scale(.98)!important}.primary-button-modern:active{transform:scale(.95)!important}}@media(prefers-contrast:high){.ticket-card{border-width:2px!important;border-color:#333!important}.status-badge,.urgency-badge{border:1px solid currentColor!important}}@media(prefers-reduced-motion:reduce){.ticket-card,.primary-button-modern,.ticket-card *{transition:none!important;transform:none!important}}.modern-assistant-icon{animation:neuralPulse 3s ease-in-out infinite}.modern-assistant-icon .neural-nodes{animation:neuralGlow 2s ease-in-out infinite alternate}@keyframes neuralPulse{0%,to{transform:scale(1)}50%{transform:scale(1.05)}}@keyframes neuralGlow{0%{opacity:.6}to{opacity:1}}.chat-assistant-icon{animation:chatFloat 4s ease-in-out infinite}.chat-assistant-icon .typing-dots{animation:typingDance 1.5s ease-in-out infinite}@keyframes chatFloat{0%,to{transform:translateY(0)}50%{transform:translateY(-3px)}}@keyframes typingDance{0%,60%,to{opacity:.4}30%{opacity:.8}}.assistant-fab{transition:all .3s cubic-bezier(.4,0,.2,1);background:linear-gradient(135deg,#10b981,#059669)!important}.assistant-fab:hover{transform:scale(1.1) rotate(5deg);box-shadow:0 8px 25px #10b98166!important;background:linear-gradient(135deg,#059669,#047857)!important}.assistant-fab:active{transform:scale(1.05) rotate(2deg)}.assistant-fab.active{animation:assistantPulse 2s ease-in-out infinite}@keyframes assistantPulse{0%,to{box-shadow:0 4px 12px #10b9814d,0 0 #10b98166}50%{box-shadow:0 4px 12px #10b9814d,0 0 0 8px #10b98100}}.assistant-fab .icon-glow{filter:drop-shadow(0 0 8px rgba(16,185,129,.6));transition:filter .3s ease}.assistant-fab:hover .icon-glow{filter:drop-shadow(0 0 12px rgba(16,185,129,.8))}@media(hover:none)and (pointer:coarse){.assistant-fab:active{transform:scale(.95);transition:transform .1s ease}}@media(prefers-reduced-motion:reduce){.modern-assistant-icon,.chat-assistant-icon,.assistant-fab{animation:none;transition:none}}.step-enter{animation:slideInRight .4s cubic-bezier(.16,1,.3,1) forwards}.step-exit{animation:slideOutLeft .4s cubic-bezier(.16,1,.3,1) forwards}@keyframes slideInRight{0%{opacity:0;transform:translate(20px)}to{opacity:1;transform:translate(0)}}@keyframes slideOutLeft{0%{opacity:1;transform:translate(0)}to{opacity:0;transform:translate(-20px)}}@keyframes toastSlideIn{0%{opacity:0;transform:translate(-50%,-20px) scale(.95)}to{opacity:1;transform:translate(-50%) scale(1)}}@keyframes toastSlideOut{0%{opacity:1;transform:translate(-50%) scale(1)}to{opacity:0;transform:translate(-50%,-20px) scale(.95)}}.processing-pulse{animation:pulse 2s cubic-bezier(.4,0,.6,1) infinite}@keyframes pulse{0%,to{opacity:1}50%{opacity:.5}}.scanner-line{position:absolute;width:100%;height:2px;background:linear-gradient(90deg,transparent,#3b82f6,transparent);animation:scan 2s ease-in-out infinite;box-shadow:0 0 8px #3b82f680}@keyframes scan{0%{top:0%;opacity:0}10%{opacity:1}90%{opacity:1}to{top:100%;opacity:0}}.upload-particles span{position:absolute;width:4px;height:4px;background:#3b82f6;border-radius:50%;animation:particleFloat 2s infinite linear;opacity:0}@keyframes particleFloat{0%{transform:translateY(0) scale(1);opacity:0}20%{opacity:.8}80%{opacity:.8}to{transform:translateY(-40px) scale(0);opacity:0}}:root{--admin-bg: #f8fafc;--admin-text: #0f172a;--admin-text-secondary: #64748b;--admin-border: #e2e8f0;--admin-primary: #3b82f6}.admin-container{display:flex;height:100vh;width:100vw;background-color:var(--admin-bg);overflow:hidden}.admin-sidebar-wrapper{flex-shrink:0;height:100%;z-index:50}.admin-content{flex:1;overflow:auto;position:relative;height:100%}@media(max-width:768px){.admin-sidebar-wrapper{position:fixed;top:0;left:0;bottom:0;width:100%;background-color:#00000080;transform:translate(-100%);transition:transform .3s ease-in-out}.admin-sidebar-wrapper.open{transform:translate(0)}.admin-sidebar-wrapper>div{width:85%!important;height:100%;background:#fff}}.admin-header-bg{position:absolute;top:0;left:0;right:0;height:200px;background:linear-gradient(135deg,#0f172a,#1e293b);z-index:0}.admin-page-wrapper{max-width:1200px;margin:0 auto;padding:40px;position:relative;z-index:1}@media(max-width:768px){.admin-page-wrapper{padding:80px 20px 20px}.admin-header-bg{height:320px}}.mobile-header{display:none;position:fixed;top:0;left:0;right:0;height:60px;background:#0f172af2;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);z-index:40;align-items:center;padding:0 20px;justify-content:space-between}@media(max-width:768px){.mobile-header{display:flex}}.mobile-menu-btn{background:none;border:none;color:#fff;font-size:24px;cursor:pointer;padding:8px;margin-left:-8px}.kb-header-section{display:flex;justify-content:space-between;align-items:flex-end;margin-bottom:40px;color:#fff}.kb-title-block h1{margin:0 0 12px;font-size:2.5rem;font-weight:800;letter-spacing:-.03em;text-shadow:0 2px 4px rgba(0,0,0,.1)}.kb-title-block p{margin:0;font-size:1.1rem;color:#94a3b8;max-width:600px;line-height:1.6}.kb-status-card{background-color:#fff;padding:16px 24px;border-radius:16px;box-shadow:0 4px 6px -1px #0000000d;display:flex;align-items:center;gap:16px;border:1px solid #f1f5f9;color:var(--admin-text)}@media(max-width:768px){.kb-header-section{flex-direction:column;align-items:flex-start;gap:16px;margin-bottom:24px}.kb-title-block h1{font-size:1.75rem;margin-bottom:8px}.kb-title-block p{font-size:.95rem;line-height:1.4}.kb-status-card{width:100%;box-sizing:border-box;padding:12px 16px}}.kb-content-card{background-color:#ffffffe6;-webkit-backdrop-filter:blur(12px);backdrop-filter:blur(12px);border-radius:24px;padding:32px;box-shadow:0 20px 25px -5px #0000001a;border:1px solid rgba(255,255,255,.5)}@media(max-width:768px){.kb-content-card{padding:20px;border-radius:16px}}.kb-action-bar{display:grid;grid-template-columns:2fr 1fr;gap:24px;margin-bottom:32px}@media(max-width:900px){.kb-action-bar{grid-template-columns:1fr}}.kb-upload-area{background-color:#fff;border:2px dashed #e2e8f0;border-radius:16px;padding:32px;display:flex;flex-direction:column;align-items:center;justify-content:center;cursor:pointer;transition:all .2s ease;position:relative;overflow:hidden;min-height:200px}.kb-upload-area:hover:not(.uploading){border-color:var(--admin-primary);background-color:#f8fafc}.kb-table-container{background-color:#fff;border-radius:16px;border:1px solid #f1f5f9;box-shadow:0 4px 6px -1px #0000000d;overflow:hidden}.kb-table-header{padding:20px 24px;border-bottom:1px solid #f1f5f9;display:flex;align-items:center;justify-content:space-between;background-color:#fff}.kb-table-wrapper{width:100%;overflow-x:auto}.kb-table{width:100%;border-collapse:collapse;table-layout:fixed;min-width:800px}.kb-table th{padding:16px 24px;text-align:left;font-size:12px;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.05em;background-color:#f8fafc;border-bottom:1px solid #f1f5f9}.kb-table td{padding:16px 24px;vertical-align:middle;border-bottom:1px solid #f1f5f9}.kb-table tr:hover td{background-color:#f8fafc}